Shipping Policy

Shipping is free on all orders. At Virtue, we use the best carriers in the business to make sure your order gets to you on time. From the Secure Checkout page you'll see your item description, price and estimated delivery date.

Domestic Free Ground Delivery

Free domestic US ground shipping is available on most in-stock items. You can see in your bag if your item qualifies. Cut-offs apply. See checkout for estimated delivery dates. Please note that we do not deliver to P.O. box addresses.

Domestic 2-Day Delivery Delivery

2-Day Delivery shipping is available on most in-stock items and includes a flat fee of $30.00USD. You can see in your bag if your item qualifies. Cut-offs apply. See checkout for estimated delivery dates. Please note that we do not deliver to P.O. box addresses.

International Ground Delivery

International Ground shipping is available on most in-stock items and includes a flat fee of $30.00USD. You can see in your bag if your item qualifies. Cut-offs apply. See checkout for estimated delivery dates. Please note that we do not deliver to P.O. box addresses.

Guaranteed Shipping Services

Where available, you can also choose a faster delivery method for each item on your order, for an additional fee. Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order. A signature may be required for delivery.

'Ships' Time

The ‘Ships‘ time is an estimate of when the item will leave our warehouse. For example, if an item displays "Ships: 1 business day" the item will leave our warehouse 1 business day after you place your order. While Virtue works hard to ship every order as quickly as possible, personalized, custom-configured, and more popular items may have longer ship times.

Occasionally, we will confirm ship and delivery times, then learn we are unable to fulfill the order due to low product availability. In these rare cases, we will notify by email of the new ship and delivery times.

Shipping Costs

Our domestic ground shipping is complimentary but in other circumstances, the cost for shipping is calculated and displayed on the Checkout page before you complete your order. Courier Delivery cost includes tip. You can find delivery costs at checkout, on the Order Confirmation email and online when you view your order on the Order Status website.

Once You Order

Once your order is placed, we send information about your order by email. The email you receive depends on whether you chose to have the items delivered or picked up. If you have multiple items on your order, you may receive additional emails for each item.

Order Acknowledgement

The order acknowledgment email provides a summary of the items in your order. If you choose to have an item delivered, the order acknowledgment will display the delivery address and delivery date. You can click the date to view your order details. For pickup items in your order, the email will display your selected Virtue Store location. If you have designated someone else to pick up the item for you, the email will also display your pickup contact.

Shipment Notification

If you choose to have an item delivered, we'll send a shipment notification email when the item leaves our warehouse. This email includes the carrier name, tracking number, and delivery date. You can click the tracking number to track your package using Virtue's online Order Status or enter the tracking number on the carrier's website. If you purchase a Virtue Gift Card by email, we'll send you an email notification once we send the gift card to the recipient.

What to Expect

Once your order is shipped, we'll send you an email. This will include your order number and a link to the tracking information. We will also send you emails on the day of delivery or after your item has been delivered, depending on your selected delivery method, country and carrier. You may receive 1-3 email messages per item on your order.

Carrier Delivery Options

Virtue chooses which carrier will deliver your shipment, and some of our shipments require a signature. Your Shipment Notification email will tell you whether a signature is required. The carrier may also require a signature at their discretion. The carrier may make subsequent delivery attempts before returning the shipment to Virtue. Once your order has prepared for shipment or has shipped, we are unable to change the shipping address.

If you are unavailable to provide a signature, Virtue offers two easy options for you to receive your package. 

Option 1:

Option 2:

After the first delivery attempt, you can request to pick up your package at our carrier's local facility. Call the number on the carrier's Delivery Notice and inform them you'd like to pick up your package in person.

To pick up your package from the carrier's local facility, you may need:

• The Delivery Notice
• Government ID (driver's license, passport) that matches the package name and address
• Second ID with your name on it (credit card, social security card)

The carrier can release the package only to the person included on the shipping address.

In addition to these options, our carriers may offer additional delivery options, which may include electronic signature or estimated delivery time windows, learn more at FedEx Delivery Manager and UPS MyChoice.

Shipping in the U.S.

Items purchased online from Virtue ship within the continental US, Alaska, Hawaii and Puerto Rico. No shipments can be made to P.O. Box addresses, United States territories, or addresses outside of the United States. You may not export any products purchased online from Virtue.

We are happy to ship your order to a friend or family member residing within the 50 United States if your billing address is within one of the following United States territories: American Samoa, Armed Forces Africa, Armed Forces Americas, Armed Forces Canada, Armed Forces Europe, Armed Forces Middle East, Armed Forces Pacific, Guam, Northern Mariana Islands, Palau, U.S. Virgin Islands

Shipping outside the U.S.

We offer our products in multiple countries and regions globally. If you would like to purchase Virtue products from outside the U.S., please see our International country list to find out if we ship to your desired territory:

Australia, Austria, Belarus, Belgium, Canada, Czech Republic, Denmark, Estonia, France, Finland, Germany, Greece, Hungary, Italy, Israel, Latvia, Lithuania, Mexico, Moldova, Netherlands, New Zealand, Norway, Poland, Serbia, South Africa, Spain, Sweden, Switzerland, Turkey, United Kingdom, USA , and Ukraine.

Shipping for friends and family who reside outside of the U.S.

Would you like to buy a gift for a friend or family member residing in a different country? Please enter the guest name and address which will differ from your billing information, if you have any questions message us at hello@virtue.love

Sales to U.S. military personnel stationed abroad

We are unable to ship to an APO/FPO address, please use another shipping address to receive Virtue orders.