Shipping & Returns
Here you'll find everything you need to know about delivery, pickup, and managing your order.
Shipping
FREE SHIPPING for all US orders and international orders over $120.
At Virtue, we use the best carriers in the business to make sure your order gets to you on time. From the Secure Checkout page you'll see your item description, price and estimated delivery date.
| Shipping Type | Cost (USD) | Delivery Times* |
|---|---|---|
| Domestic Ground Delivery | Complimentary | 2-7 Business Days *from shipment |
| Domestic 2-Day Delivery | $30 (flat rate) | 2 Business Days *from shipment |
| International Ground Delivery | $30 (flat rate) | 7-14 Business Days *from shipment |
Shipping Info
Once your order ships, you’ll receive a confirmation email with tracking information.
Please note:
We do not ship to P.O. Boxes.
Shipping times are estimates and may vary during peak periods.
Orders cannot be modified once they have been processed for shipment.
Some shipments may require a signature upon delivery.
Shipping Terms
You can track your order at any time online via your Virtue customer account. To access any order or return details, you will need to enter your name, email address and order number. You also can track your order by clicking on the tracking link included in your shipping confirmation email, or by emailing a customer service representative at hello@virtue.love
Virtue reserves the right to modify its return and exchange policy at any time.
Returns
Virtue returns may be processed for all product that meet our Return Policy within 30 days of delivery.
To be eligible for a return or exchange, items must be:
Unopened, Unworn, Unwashed, Unaltered, and In original packaging
Due to hygiene regulations, we cannot accept returns on opened intimate apparel.
To start a return, log in to your Virtue account or visit our Returns Portal and follow the instructions provided.
Returning a Gift
Gifts can be returned or exchanged by mail when accompanied by the gift receipt or original packing slip. If you’re unable to process an online return or online exchange and require our assistance to complete a return by mail, please email customer service to obtain a prepaid shipping label at hello@virtue.love
Final Sale Items
Sale items and promotional purchases are final and cannot be returned or exchanged.
Need Assistance?
We love to help! For questions regarding shipping, returns, or exchanges, contact us at hello@virtue.love